Customer Service
Dig Rig Powersports Delivery and Returns
We hope you enjoy shopping with Dig Rig. Here are our delivery and returns policies to help make sure we meet your expectations. Contact Us.
Shipping and Delivery
Shipping and Delivery is the charge for internet order processing, item selection, packaging, transport and handling. We don’t guarantee delivery times, but we do our best to provide accurate estimates.
Deliveries occur only on weekdays. Shipping and Delivery charges are subject to change and are determined when you order. Estimated delivery time assumes orders are placed before 12:00 noon (EST). Orders you place with Dig Rig Powersports late on Friday or on Saturday will not be processed until Monday. Charges may be added to orders with Priority, Overnight and International shipping if we try unsuccessfully to deliver your order more than once. - Please Contact Us if you wish to upgrade shipping (706) 318-0216
Delivery addresses in Alaska, Hawaii, and Puerto Rico should add an additional $300.00 charge for standard Shipping & Delivery. Orders arrive in 7 to 9 business days when ordered before 12:00 noon (EST). Certain items are not available to ship outside of the lower 48 states. Please contact us if you have any questions.
Returns and Replacements
We want you to be completely happy with your order from DRP. If for any reason you are not satisfied, we will gladly accept your return. Open or non-defective items will incur a 25% restocking fee. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received. A pickup and/or restock fee may apply. Merchandise must be returned within 30 days of receipt of merchandise. NOTE: ANY PURCHASE MADE WITH MISMATCH BILLING AND SHIPPING OR OTHER POTENTIAL FRAUDLANT ACTS WITH NO EXPLENATION IS SUBJECT TO CANCELLATION WITH CARD FEES DEDUCTED. IF YOU HAVE QUESTIONS OR CONCERNS CALL FIRST (706) 318-0216.
Returning Merchandise by Mail
On the back of the packing slip enclosed with your Dig Rig Powersports order, please note the reason(s) for return and whether you wish to exchange the item(s) or receive a credit/refund (depending on the original form of payment).
Enclose the return section of the packing slip with your item(s). Please use one of the return labels provided on the front of your packing slip to ensure proper return address and credit information. Restricted items must be returned using ground transportation.
Please allow 10 to 14 days for Dig Rig Powersports LLC to process your return.
Returns Shipping Address (please be sure to request your rma number before shipping ANY item). Thank you.
Dig Rig Powersports LLC
1528 Wynn Rd
Clinton, NC 28328